The Future of Work: Why Relational Intelligence (RQ) Matters More Than Ever

Whilst Everyone’s Obsessing Over AI, Your Clients Are Missing the Human Factor That Actually Drives Performance

As a consultant or coach, you’ve seen it firsthand: teams with all the right tools, processes, and even AI integration—yet they’re still underperforming. The missing piece isn’t technological. It’s relational.

Relational Intelligence (RQ) is the game-changing capability your clients need but don’t know how to measure, develop, or optimise. And it’s the one thing AI will never replace.


Why This Session Is Essential for Your Practice

The workplace has never been more complex:

  • Four generations collaborating with vastly different communication styles
  • Distributed teams where relationship dynamics are invisible
  • AI integration changing how humans need to connect and collaborate
  • Leaders who think they know what’s happening in their teams—but the data tells a different story

Your clients are struggling with these challenges right now. This session gives you the frameworks and tools to help them succeed.


What You’ll Gain as a Consultant/Coach

Immediate Value for Your Practice:

  • Evidence-based insights from analysis of over 19,000 employee relationships—not HR buzzwords or theoretical frameworks
  • Diagnostic tools to identify the real drivers of team energy and performance in your client organisations
  • Early warning systems to spot relationship patterns that kill performance before they become expensive problems
  • Practical frameworks you can implement with clients straightaway

Competitive Advantage:

  • Position yourself as the expert who addresses the human side of the AI revolution
  • Offer solutions that go beyond traditional team-building to actual performance optimisation
  • Access cutting-edge research that most consultants and coaches don’t know exists

Meet Your Expert Guide

Kezia Luckett – Positive Psychologist, Bestselling Author & Pioneer of Relational Intelligence

Kezia is a Positive Psychologist, bestselling author, and co-creator of Positive Impact Mapping®—a data-driven diagnostic tool that reveals what’s working within teams, what’s not, and crucially, why. Having mapped the impact of over 19,000 workplace relationships, Kezia helps leaders see beyond their org charts to identify Positive Energisers and spot potential wellbeing alerts that traditional metrics completely miss.

Currently leading a global initiative to map a million employees by 2030, Kezia is pioneering Relational Intelligence (RQ) as the essential leadership capability for navigating the future of work. She specialises in working with business coaches and consultants, positioning relational intelligence as the competitive advantage that will define successful leadership in an AI-driven world.

This is your introduction to the next generation of organisational diagnostics for consultants and coaches who want to:

  • Understand the tool that’s revolutionising how we measure and optimise relational intelligence
  • See real-world applications of how Positive Impact Mapping® transforms client engagements
  • Learn implementation strategies for integrating RQ assessments into your existing practice
  • Discover strategic applications across organisational design, culture transformation, and leadership development
  • Access the research foundation behind this groundbreaking approach to team performance

This foundational session prepares you for the advanced tool demonstrations that follow, where you’ll explore detailed functionality and implementation processes.


The Bottom Line

This introductory session gives you comprehensive understanding of Positive Impact Mapping® and its applications across your consulting/coaching practice. You’ll see why this tool was developed, how it works in practice, and discover the strategic opportunities it creates for your client work.

The leaders who master relational intelligence won’t just survive the future of work—they’ll shape it. And the consultants and coaches who can guide them there with proven diagnostic tools will build the most valuable practices in the market.

Following this introduction, in-depth tool demonstrations will be available for those ready to explore further.

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Questions?

Contact us at support@businesscoachdirectory.com for more details about this exclusive session for consulting and coaching professionals.

Limited spots available to ensure interactive discussion and Q&A opportunities.

Date: Thursday 24th Jul, 2025
Time: 16:00
- 17:00
Location: Online

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